Quebec's CAI warns that dark patterns can invalidate consent

What changed

The Commission d'accès à l'information published new guidance on dark patterns, meaning interface designs that steer users toward decisions against their own interest. Examples include disclosing more personal information, spending more time on a platform or spending more money. The CAI states that consent obtained through such an interface may be invalid, which would make the resulting use or communication of personal information unlawful. The guidance sets out the applicable legal obligations and best practices for organizations that collect personal information from Quebec users online.

Source: View the official source

Why it matters

• Consent collected through a manipulative interface may be invalid under Quebec privacy law.
• Any use or communication of personal information that relies on that consent may then be unlawful.
• Product, design and marketing teams that serve Quebec users are directly concerned.